Today the black cartridge in our Samsung color printer finally died (after months of trying to), so we got around to trying out a place we've driven by many times on the Pike called "Refill Tech". The woman who runs it, Alice Wu, took over the business from her father, and was very helpful in looking up our printer type over the phone, quoting the price to refill it ($89, as opposed to $129 for a new one), telling me the guarantee (7,000 pages, same as a new one) and answering my questions. I was most concerned that the cartridge not leak after refilling, and Alice explained that that is a possibility if the cartridge has been refilled numerous times before but would not be a problem otherwise. We took the cartridge in and got a call in an hour that it was ready to pick up (you can also just wait there). I printed a two-sided document on it this evening and it looks great (and we're glad to finally be rid of the "refill black toner" message on the printer). Final score: Dickerson incinerator -1 cartridge, bank account +40 dollars.